Chinese Restaurant Get Well Card

24th June 2002 at 6:00 PM5 comments

When I’m sick, there’s nothing I like more than wonton soup from my favorite chinese restaurant.

The best Chinese restaurant near me has Caller ID on their phones and it’s apparently tied into a computerized order tracking system. When I call and ask for delivery, they confirm my delivery address, and ask me if I want the "usual". I say, "yes", they say, "20 minutes", and we both hang up. In 20 minutes, my food arrives.

So one week I was deathly ill (small cold) and I called just to order some wonton soup. After they confirmed my address, they asked if I wanted the "usual".  I said no and that I just wanted a large wonton soup. 20 minutes later, wonton soup showed up.

I did the same thing the following day.

On the third day, when I called and declined the usual and ordered wonton soup, the woman on the phone asked, "You sick?"

"Yes," I responded.

"Feel better. I give you extra fortune cookie." Then she hung up.

I eventually pulled out of danger and went on with my life (two days later). About a day after that, I got a card in the mail. The front of the card had the name of the Chinese restaurant I order from, and the inside had the following handwriting, "Mr. Joshua, sorry to hear you are feeling ill. Hope hour(sic) soup helped make you feel better. Please visit us when you are well. Your friends at xxxxx xxx (name withheld to protect the restaurant)" It was signed by a few signatures, all in Chinese, so I couldn’t read any of them.

I did appreciate the sentiment.

Comments
Free Citizen
Nov 2, 2006

Chinese Restaurant Get Well Card

Would be nice if you could publish a scan of the get well card.

Lim
Georgetown, Penang

Josh
Nov 2, 2006

Sorry, I didn’t save the card.

Love your humour Josh.

This is a total cool place
to WOMBAT.

Re your life and death tale
of wonton soup. An excellent,
totally awesome example of
Rare Chinese Customer Service.

I wonder how one would feel
if the lady asked:

“you wan fly rye?”

Alex FuZhiSheng

an Aussie Chinese Person
who likes to take the mikky
out of his own kind.

Drew
Mar 5, 2007

Is the extra fortune one of those listed on your website?  Did the extra fortune help?  Your site is normally so consitent, so I have to ask; you say in one of your comments that normally you get two fortunes with your Chinese food, in this case did they send three?  Or have they simply continued the tradition of the extra fortune in order to help ward off future illness?  Either way, what a nice place!

Laiya
Apr 3, 2007

That was too funny! I was sitting here at work reading and laughing at the computer screen. That was a good one. oy.

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